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Apex Drawdown Zero v9.21 is live — one qualified trade a day, a stop-loss on every trade. See the EA →
FAQ

Frequently asked questions

Product

What is Apex Drawdown Zero?
A fully automated Expert Advisor for MetaTrader 5 that trades XAUUSD, EURUSD and EURJPY on H1: at most one qualified trade a day, risk-based position sizing, a stop-loss on every trade, and session and spread filters. It has no account-level daily-loss or drawdown halt, so size your risk to fit your account's limits.
Which platforms are supported?
MetaTrader 5 only. There is no MT4 build.
Does it work on any broker?
Any MT5 broker or prop firm platform. Symbol settings are configurable per broker naming (EURUSD vs EURUSD.a etc.).
Is it a martingale/grid EA?
No. Fixed-fractional risk, hard stop on every order, no averaging into losers.

Licensing

How many accounts can I use?
It depends on the licence. Apex Drawdown Zero Lifetime runs on up to 5 MT5 accounts at the same time and Apex Unlimited has no cap; every other product is one account per licence. Whatever the limit, you can release an account and bind a new one yourself in the client portal, instantly and as often as you need.
How long is the license valid?
It is a permanent (lifetime) license — a one-time purchase that never expires and includes all future updates. No renewal needed.
What if I get a new funded account?
Log into the portal and add the new MT5 account number to your licence, then restart the EA. If every activation slot is already in use, release one you have finished with first — the slot frees immediately.

Payments

Which payment methods do you accept?
Card (Stripe), PayFast (South Africa), manual bank EFT, and USDT. Card and PayFast deliver your license instantly; manual methods are confirmed by our team.
Do you offer refunds?
Digital software is delivered instantly, so sales are final once downloaded — except for unresolved technical faults within 14 days. See the refund policy for details.

Technical

Do I need a VPS?
Strongly recommended for 24/5 operation. Any Windows VPS that runs MT5 works — see our VPS setup guide on the blog.
The EA is not trading — is it broken?
Usually it is standing aside by design: no qualified setup today, it already won today, outside the session window, or the spread is too wide. The Help Center has a checklist.
How do updates work?
We publish new builds in your client portal with a changelog; you get a notification and can download immediately.

Still stuck? Check the Help Center or contact us.